Arrive 10 minutes prior to your first treatment to allow ample time to check-in and prepare for your treatment. Arriving late will simply limit the time for your treatment, reducing its effectiveness and your pleasure. Your treatment will end on time so that the next guest is not delayed.
If arrival is delayed, I will make every effort to accommodate your full appointment but this is not always possible. Service time may be abbreviated to avoid delays for other guests and are charged at full price.
If clients are unable to keep their appointment, I appreciate a call 24 hours in advance. This allows me to schedule and service other clients.
Canceling an appointment with less than 24 hour notice impacts me and the opportunity to service other clients. I reserve the right to charge a cancellation fee of up to 100% of the cost of the scheduled services.
No Show Policy
More than one (1) No Show will be handled the same as cancellations. I reserve the right to charge a No Show fee of up to 100% of the cost of the scheduled services. I also reserve the right to ask the client to provide a credit card to book future appointments.
Please notify me of any changes to your medical condition before booking an appointment as certain conditions will limit the services I can safely perform. For example, if you have been diagnosed with high blood pressure, will have any difficulty getting on or off the table, have been diagnosed with diabetes or are pregnant. All spa guests will be asked to complete a brief questionnaire upon check-in, designed with your well being in mind.
Spa guests must be 18 years of age or older to receive treatments without the approval or accompaniment of a guardian.
Gift Certificates are available for specified services or dollar amounts beginning at $25 and are not redeemable if lost or stolen. Donation certificates are non-transferable, and expiration dates may not be changed or extended. If appointment made to redeem your spa gift certificate is not cancelled at least 24 hours in advance, your spa treatments and your spa gift certificate will be forfeited. Gift certificates are valid up to one year after date issued.
Payment is due at the time of services rendered. Cash or local checks w/ID preferred. All major credit cards are acceptable forms of payment.
Prices Subject To Change
I am constantly expanding my services to bring you the latest and greatest. Although I make every effort to keep my website and spa menu updated, please note that prices and services are subject to change at any time. I love having you as a client, but I do reserve the right to refuse service at any time, to anyone, for any reason.